By using aussie-smokes.com you agree to these terms conditions (our terms and conditions).
18+ only
You must be 18 or older to browse or buy. We verify age and may cancel orders that fail verification — see our age policy.
Orders & payment
- Orders are confirmed by email after checkout.
- Payment is by Bank Transfer or PayID only. After ordering, contact support via WhatsApp or email for payment instructions and payment information.
- Orders dispatch after payment clears — see shipping.
Pricing, delivery & returns
Prices are in AUD and include GST where applicable. Delivery is $10 flat (details). Returns follow our returns policy plus your Australian Consumer Law rights.
Health warning & acceptable use
Smoking kills. Nothing on this site encourages smoking; we provide health information and quit support. Do not misuse the site. Questions: contact us. See privacy policy.
Using This Website
These terms conditions govern browsing and purchasing at aussie-smokes.com. You must be 18+ (see our age policy), provide accurate order information, and use the site lawfully — no fraud, no automated scraping, no interference with site operation. Product images and descriptions are ours; prices in AUD include GST where applicable. We may refuse service for suspected misuse, and accounts or orders breaching these terms conditions may be cancelled with refunds where appropriate.
Orders, Pricing and Availability
Orders become binding when we confirm by email after checkout. Under these terms conditions, payment is by Bank Transfer/PayID only, with instructions sent personally after ordering — see contact and shipping. Prices may change without notice; the price at checkout applies. If an item is unavailable after payment, we offer substitution or full refund. Delivery follows our published timeframes; title passes on delivery.
Liability and Governing Law
To the maximum extent permitted by law, our liability is limited to replacement, repair or refund of affected products. Nothing in these terms conditions excludes Australian Consumer Law guarantees — see returns for remedies. This site provides general information only, including health articles that do not replace medical advice. These terms are governed by the laws of New South Wales, Australia. Smoking kills — free quit help: quit hub, Quitline 13 78 48.
Product Information and Health Warnings
Under these terms conditions, product descriptions, prices and availability are checked regularly but may contain errors — if a material error affects your order, we will contact you with options before dispatch. All products carry the unambiguous warning that smoking kills; our health articles and quit hub provide harm information but never constitute medical advice. Consult health professionals for personal guidance, and call Quitline 13 78 48 for free quitting support.
Changes to These Terms
We may update these terms conditions to reflect legal, operational or service changes; material updates will be highlighted on this page with a revision date. Continued use of the site after changes constitutes acceptance. Previous versions are available on request via support. If any clause proves unenforceable, remaining terms continue in full force. Questions about interpretation? Our team answers plainly — see FAQs or message WhatsApp.
Promotions and Discount Codes
From time to time these terms conditions cover promotions: discount codes apply at checkout only, cannot be combined unless stated, and expire on published dates. We may withdraw promotions for misuse, and promotional pricing errors will be honoured only where reasonable — material errors trigger contact-and-options before dispatch. Promotional stock is limited; orders confirm subject to availability. General questions? See FAQs or support.
Questions About These Terms?
Unclear about any of these terms conditions? Message WhatsApp +61 420 127 022 or email helpdesk@aussie-smokes.com and we will clarify in plain language. These terms conditions are written to be fair and readable — legal precision where required, everyday English everywhere else. For the human-readable versions of key policies, see shipping, returns, privacy and age policy.