Welcome to Smoking FAQs Australia — smoking kills, and honest answers matter. Below are answers to our 15 most asked questions about smoking risks, ordering, delivery, payment and quitting. Still stuck? Contact us anytime.
Is smoking really that dangerous?
Yes. Smoking kills around 20,000 Australians every year and causes at least 16 cancers, heart disease, stroke and COPD. Two in three long-term smokers die from a smoking-related disease. Read the real health cost of smoking and diseases caused by smoking.
How much does smoking cost in Australia?
At 2026 prices, a pack-a-day smoker spends roughly $16,000–$20,000 per year. See the full breakdown in the true cost of smoking.
How do I place an order?
Browse the shop, add products to cart, and check out. After ordering, contact our support team via WhatsApp +61 420 127 022 or helpdesk@aussie-smokes.com for payment instructions. See shipping for delivery details.
How do I pay for my order?
We accept Bank Transfer and PayID only. After placing your order, contact support via WhatsApp or email and we will send you payment instructions and payment information to complete your order.
How much is delivery and how long does it take?
Delivery is a $10 flat rate Australia-wide. Dispatch is fast and tracking is provided — see shipping & delivery for timeframes by state.
Do you verify age / ID?
Yes. You must be 18 or older to purchase. We verify age at checkout and delivery may require ID. Read our 18+ age policy.
Are your products genuine?
Yes — we stock genuine products from leading brands including Marlboro, Manchester, Dunhill, Mevius and more. Browse by brand in the shop.
What is your returns policy?
Unopened items in original condition may be returned per our returns & refunds policy. Contact support within 7 days of delivery to arrange a return.
Is vaping safer than smoking?
Vaping exposes users to fewer toxicants than burning tobacco, but it is not safe — most vapes contain addictive nicotine. Read vaping vs smoking and consider quitting instead.
How does secondhand smoke harm my family?
Secondhand smoke raises heart disease and lung cancer risk in non-smokers and causes asthma, ear infections and SIDS risk in children. Learn how to protect your family.
What is the best way to quit smoking?
Combine a quit date, NRT or prescription medicine, and behavioural support (Quitline 13 78 48). Follow our step-by-step quit guide and quit support hub.
How quickly does health improve after quitting?
Heart rate normalises in 20 minutes; heart disease risk halves within a year; lung cancer risk halves within 10 years. See the full recovery timeline.
Do you offer bulk or carton discounts?
For larger orders, contact us via WhatsApp +61 420 127 022 or email and our team will help with availability and pricing.
How can I contact customer support?
Fastest: WhatsApp +61 420 127 022. Or email helpdesk@aussie-smokes.com. See contact page for details.
Where can I get free help to quit?
Call Quitline 13 78 48, visit quit.org.au, talk to your GP, or explore our quit support hub and health articles.
Smoking FAQs Australia: Still Need Help?
These smoking FAQs Australia answers cover health risks, ordering, delivery, payment and quitting — but every situation is unique. If these smoking FAQs Australia pages did not resolve your question, message WhatsApp +61 420 127 022 for the fastest reply, or email helpdesk@aussie-smokes.com. For health concerns, explore our health blog and quit support hub, or call Quitline 13 78 48 for free professional help.